These Terms of Service ("Terms") govern your use of the DeCoders Group website and the services we provide. By accessing our website or engaging our services, you agree to these Terms. If you don't agree, please don't use our website or services.
Who We Are
DeCoders Group is a digital marketing agency providing services including SEO, paid advertising, social media marketing, content strategy, web design, and analytics & conversion rate optimization.
Use of Our Website
You agree to use our website only for lawful purposes and in a way that doesn't infringe on the rights of others or restrict their use of the site. You may not:
- Attempt to gain unauthorized access to our website, servers, or any connected systems
- Use the website to transmit harmful code, malware, or disruptive content
- Scrape, copy, or republish content from this website without our written permission
- Use our website in any way that could damage, disable, or impair its functioning
Our Services
Specific services we provide to clients — including project scope, deliverables, timelines, and pricing — are governed by a separate signed agreement or proposal between DeCoders Group and the client. These Terms apply generally to use of our website; the specific terms of any paid engagement will be outlined in that agreement, and where there's a conflict, the signed agreement takes precedence.
Generally speaking, when you engage us for services:
- We'll outline the scope of work, timeline, and cost in a proposal or contract before work begins
- Payment terms will be specified in that agreement
- Either party may terminate an ongoing engagement according to the terms specified in the signed agreement
- Results from marketing services (such as SEO rankings, ad performance, or conversion rates) can vary based on factors outside our control, including market conditions, competition, and platform algorithm changes. We do not guarantee specific results, rankings, or revenue outcomes.
Intellectual Property
All content on this website — including text, graphics, logos, and design — is the property of DeCoders Group unless otherwise stated, and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute this content without our prior written consent.
For client projects, ownership of final deliverables (such as a completed website or content) will be specified in the individual client agreement. Generally, once a project is paid in full, ownership of agreed-upon deliverables transfers to the client, unless otherwise stated.
Payments
For paid services, payment terms (including amounts, due dates, and accepted payment methods) will be detailed in your specific service agreement or invoice. Late payments may result in a pause of services until the account is brought current, as outlined in your agreement.
Confidentiality
We treat client information, business details, and project materials shared with us as confidential, and we expect the same in return regarding any proprietary methods, strategies, or materials we share with you during an engagement.
Limitation of Liability
To the fullest extent permitted by law, DeCoders Group is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of revenue, data, or business opportunities.
While we work hard to deliver effective marketing strategies, digital marketing results depend on numerous external factors (search engine algorithms, advertising platform policies, market competition, and more) that are outside our control. We do not guarantee specific business outcomes.
Indemnification
You agree to indemnify and hold DeCoders Group harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website or services.
Third-Party Tools and Platforms
Our services may involve the use of third-party platforms (such as Google Ads, Meta, or various SEO and analytics tools). Your use of those platforms, where applicable, may also be subject to their own terms of service, which are outside our control.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the jurisdiction in which DeCoders Group operates, without regard to conflict of law principles. Any disputes arising from these Terms will be resolved in the appropriate courts of that jurisdiction.